The IA provides tailored services for adults, young and older people dealing with over 20,000 requests annually for information/advice on a wide range of issues such as education, citizenship, health, welfare, immigration, culture and arts/crafts. Over the last decades the IA has also supported over 5000 students to complete a wide range of courses at the centre. The IA is a registered charity and the provision of the services has mainly been made possible by the availability of funding and resources; therefore, the clients are advised to contact the IA’s main office to request up-to-date information about the services.